Eligibility:
Due to the nature of vape products, all sales are final.
We do not accept returns or exchanges on opened or used products.
Unopened and unused products in original packaging may be eligible for return within 7 days of delivery.
Non-Returnable Items Include:
E-liquids
Disposable vapes
Opened hardware or accessories
Clearance or sale items
How to Request a Return:
Contact us at [Insert Email Address] within 7 days of receiving your order.
Include your order number, reason for return, and photos if the item is damaged or incorrect.
If eligible, we will provide return instructions. You are responsible for return shipping costs unless the return is due to our error.
Damaged or Defective Products:
If you receive a defective or damaged item, please contact us within 3 days of delivery.
Include detailed photos and your order number so we can resolve the issue promptly.
Refunds (if applicable):
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Orders may be canceled before they are shipped. Once shipped, we cannot cancel or intercept the order. Contact us immediately if you wish to cancel.
If you have any questions about your order, shipping, or returns, please contact:
Vape Master Smoke Shop
Email: info@vapemasterco.com
Phone: +1 (562) 336-1522
Address: 1708 Long Beach Blvd, Long Beach, CA 90813
